If it happens just after you fully load the gun and chamber a cartridge and then load one more into the magazine, it's the last shell you put into the magazine. You only pushed it forward to the edge of the elevator instead of fully into the magazine. Push ALL your shells a full half inch into the magazine as you load them and you won't have that prob.
If it's every shot/pump, your cartridge stop is either missing or broken or installed incorrectly. If it's not that part, the lifter is out of time. If it's a second hand gun, as in someone else has had their hands on it before it was sold to you, the last user was "not too well versed in Mossbergs" as a couple of others that answered you appear to be.
And no, that problem is NOT common with a Mossy.
http://www.youtube.com/watch?v=Vcu-G2x4b7I
Watch that video and strip and reassemble yours step by step along with it. When it comes to the cartridge stop and interrupter, the two first parts to come out after the trigger group and the last two parts to go back in before the trigger group, pay close attention.
If necessary, go to http:gunbroker.com and buy a set of new internal parts and replace all yours. They aren't expensive.
Addendum: "it doesn't do it every time just randomly probably around 2 to 3 round out of 15 shots".
Then chances are good it's simply that last shell bad loading I pointed out earlier. Give it a try. Load an empty shell into the chamber and close the bolt. Always SAFETY ON and point it down range!!! Now load a shell into the mag but only push it forward to the first click. It'll click onto the edge of the lifter, not into the mag. Now pump it exactly as if you had just shot it. The empty will eject and the next shell will fall out the bottom and hit the floor. Just be sure to fully insert all your shells all the way into the mag and you'll have no probs.